Account Manager

AMX; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

AMX Logistics in Atlanta, GA is seeking an Account Manager to own a portfolio of customer accounts and drive long-term growth. You will serve as the primary contact, coordinate freight needs, and build strong partnerships with operations and carriers.

The role emphasizes revenue growth within existing accounts, effective communication, and proactive problem-solving in a fast-paced logistics environment.

Qualifications

• Proven ability to grow revenue within existing accounts.
• Strong communication and negotiation skills.
• Ability to build genuine, long-term customer relationships.
• Excellent organization and attention to detail.
• Strong problem-solving skills.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience with TMS, CRM platforms, and Microsoft Office.

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Manage day-to-day freight needs, including load execution, rates, and service coordination.
• Grow existing accounts by identifying additional freight, lanes, and service opportunities.
• Identify upselling and cross-selling opportunities to increase account revenue.
• Build long-term customer relationships through consistent communication and exceptional service.
• Work closely with operations, sales, and carrier partners to keep freight moving efficiently.
• Monitor account performance, service levels, and KPIs.
• Resolve customer issues and escalations quickly and professionally.
• Negotiate rates, contracts, and service expectations.
• Keep customer information, agreements, and account activity organized and up to date.
• Stay ahead of market conditions and customer supply chain needs to uncover new opportunities.

Skills

Revenue growth

Communication

Negotiation

Relationship building

Organization

Problem solving

Multi-account management

TMS experience

CRM experience

MS Office

Tools

TMS

CRM platforms

Microsoft Office

Job description

Are you a relationship builder who knows how to turn great customer service into long-term business growth?

We’re looking for an Account Manager to join our team in Atlanta and take ownership of a portfolio of customer accounts.

At AMX Logistics, we’re a trucking and logistics company based in Alabama and Georgia, providing full truckload and international transportation services. Our Account Managers are more than a point of contact — they’re responsible for building strong customer partnerships, protecting existing business, and finding opportunities to grow freight volume and revenue.

WE’RE HIRING: ACCOUNT MANAGER | ATLANTA, GA

What You’ll Be Doing

• Serve as the primary point of contact for assigned customers
• Manage day-to-day freight needs, including load execution, rates, and service coordination
• Grow existing accounts by identifying additional freight, lanes, and service opportunities
• Identify upselling and cross-selling opportunities to increase account revenue
• Build long-term customer relationships through consistent communication and exceptional service
• Work closely with operations, sales, and carrier partners to keep freight moving efficiently
• Monitor account performance, service levels, and KPIs
• Resolve customer issues and escalations quickly and professionally
• Negotiate rates, contracts, and service expectations
• Keep customer information, agreements, and account activity organized and up to date
• Stay ahead of market conditions and customer supply chain needs to uncover new opportunities

What We’re Looking For

We’re looking for someone who is driven, organized, commercially minded, and great with people.

The ideal candidate has:

• A proven ability to grow revenue within existing accounts
• Strong communication and negotiation skills
• The ability to build genuine, long-term customer relationships
• Excellent organization and attention to detail
• Strong problem-solving skills
• The ability to manage multiple accounts in a fast-paced environment
• Experience with TMS, CRM platforms, and Microsoft Office
• Knowledge of freight brokerage, trucking, or logistics is preferred

Why AMX Logistics?

This is an opportunity to own your customer relationships and directly contribute to the growth of the business.

If you enjoy building relationships, solving problems, finding opportunities, and turning existing customers into long-term partners, this could be the role for you.

Atlanta, GA

Trucking & Logistics | Full Truckload | International Services