Growth Manager

TeleCatalyst; United States; Remote; USD 90.000 - 150.000; Vollzeit

Zusammenfassung

TeleCatalyst is seeking a Growth Manager for a remote, contract position to drive client acquisition, retention, and revenue growth. You will identify and qualify prospective clients, manage the sales pipeline, and develop growth strategies aligned with business objectives.

You will analyze performance data, track KPIs, and use insights to optimize campaigns. This role requires cross-functional collaboration with operations and customer success to ensure services meet client needs and support

Qualifikationen

• Strong analytical skills and experience with analytics tools to interpret data, track KPIs, and inform growth strategies.
• Excellent communication skills, including the ability to present insights clearly to internal teams and external stakeholders.
• Proven sales capabilities, with experience in lead generation, pipeline management, and closing deals in a B2B environment.
• Solid project management skills to coordinate initiatives, manage timelines, and align stakeholders on growth plans.
• Background in growth, business development, or customer service outsourcing is a plus.

Aufgaben

• Identify and qualify prospective clients and manage the sales pipeline.
• Develop growth strategies aligned with business objectives and cross-functional collaboration.
• Analyze performance data and track KPIs to optimize campaigns and outreach.
• Prepare regular reports and present findings to leadership, adjusting strategies based on market feedback.

Kenntnisse

Analytical skills

Communication skills

Sales capabilities

Project management

Growth mindset

Ausbildung

Bachelor’s degree in Business, Marketing, Analytics, or related field

Tools

Analytics tools

Jobbeschreibung

Company Description

TeleCatalyst is a customer service outsourcing startup focused on delivering exceptional customer experiences for businesses of all sizes. By managing the front lines of customer support, TeleCatalyst enables organizations to concentrate on their core operations and strategic priorities. The company is committed to operational excellence, reliability, and high-quality service delivery. Team members collaborate with diverse clients and industries, contributing to scalable solutions that enhance customer satisfaction and loyalty.

Role Description

The Growth Manager role is a remote, contract position responsible for driving client acquisition, retention, and revenue growth for TeleCatalyst. Day-to-day tasks include identifying and qualifying prospective clients, managing the sales pipeline, and developing growth strategies aligned with business objectives. The Growth Manager will analyze performance data, track key metrics, and use insights to optimize campaigns and outreach efforts. This role also involves cross-functional collaboration with operations and customer success teams to ensure that service offerings meet client needs and support sustainable growth. The Growth Manager will prepare regular reports, present findings to leadership, and adjust strategies based on market feedback and performance trends.

Qualifications

• Strong Analytical Skills and experience working with Analytics tools to interpret data, track KPIs, and inform growth strategies.
• Excellent Communication skills, including the ability to present insights clearly to internal teams and external stakeholders.
• Proven Sales capabilities, with experience in lead generation, pipeline management, and closing deals in a B2B environment.
• Solid Project Management skills to coordinate initiatives, manage timelines, and align stakeholders on growth plans.
• Background in growth, business development, or customer service outsourcing is a plus.
• Comfort working in a fast-paced startup environment and adapting to evolving priorities.
• Ability to work independently in a remote setting and collaborate effectively across time zones.
• Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience.