Growth Leader, Online Pharmacy Ecommerce

Covetrus; Chicago (IL); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

401k savings & company match

Paid time off

Paid holidays

Maternity leave

Parental leave

Military leave

Other leaves of absence

Health, dental, and vision benefits

Health savings accounts

Flexible spending accounts

Life & disability benefits

Identity theft protection

Pet insurance

Short-term incentive plan eligibility

Job summary

Covetrus is seeking a Senior Director of Ecommerce to own and execute the online pharmacy business strategy, revenue plan, and customer experience at a leadership level. You will collaborate across Marketing, Merchandising, Product, Technology, and Operations to scale a high-growth digital business serving veterinary practices and pet owners.

This senior leadership role carries real P&L responsibility, cross-functional influence, and a focus on performance, growth, and operational efficiency

Qualifications

• 10+ years of ecommerce or digital business experience, including senior leadership roles.
• Proven ownership of a high-volume ecommerce P&L.
• Strong strategic and operational balance to craft and execute digital performance plans.
• Experience in regulated, fulfillment-heavy environments preferred.
• Data-driven decision maker comfortable with ambiguity and tradeoffs.
• Strong communication, planning, and execution skills.
• Track record of leading cross-functional teams without direct authority.

Responsibilities

• Own the ecommerce and revenue plan for the online pharmacy business.
• Drive growth across acquisition, conversion, retention, and average order value.
• Translate company goals into ecommerce priorities and execution plans.
• Identify growth opportunities across channels, partnerships, and product mix.
• Own the end-to-end customer journey from first visit to reorder and subscription.
• Collaborate with Product and UX to improve site experience, checkout, and mobile performance.
• Use data and testing to improve conversion and engagement.
• Lead merchandising strategy including pricing, promotions, subscriptions, and assortments.
• Work with Marketing on paid media and on-site campaigns.
• Ensure alignment between traffic strategy and on-site experience.
• Define and track core ecommerce KPIs and use insights to guide decisions.
• Communicate performance to executive leadership.
• Lead cross-functional teams with Technology, Operations, Compliance, and Customer Care.

Skills

Ecommerce leadership

P&L ownership

Conversion optimization

Data-driven decision making

Cross-functional collaboration

Strategic planning

Education

Undergraduate degree; master's in CS or business desired

Job description

Covetrus is seeking a Senior Director of Ecommerce to own and execute the online pharmacy business strategy, revenue plan, and customer experience at a leadership level. You will collaborate across Marketing, Merchandising, Product, Technology, and Operations to scale a high-growth digital business serving veterinary practices and pet owners.

This senior leadership role carries real P&L responsibility, cross-functional influence, and a focus on performance, growth, and operational efficiency