Senior Director, Ecommerce Online Pharmarcy

Covetrus, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Paid holidays

Maternity leave

Parental leave

Military leave

Health, dental, and vision benefits

Health savings accounts

Flexible spending accounts

Life & disability insurance

Identity theft protection

Pet insurance

Eligibility for short-term incentive

Job summary

Covetrus, Inc. is seeking a Senior Director of Ecommerce to own the performance, growth, and day-to-day execution of Covetrus’ online pharmacy business.

This leader will drive revenue, conversion, customer experience, and operational efficiency across the ecommerce platform, partnering with marketing, merchandising, product, technology, and operations. The role carries real P&L responsibility and requires a strategic thinker who can scale a high-growth digital business serving veterinary

Qualifications

• 10+ years of ecommerce or digital business experience, including senior leadership roles.
• Experience working in regulated, complex, or fulfillment-heavy environments strongly preferred.
• Strong communicator with excellent planning and execution skills.

Responsibilities

• Own the end-to-end customer journey from first visit through reorder and subscription.
• Partner with Product and UX teams to improve site experience, checkout, and mobile performance.
• Use data and testing to continuously improve conversion rates and engagement.
• Lead ecommerce merchandising strategy including pricing, promotions, subscriptions, and assortments.
• Partner closely with Marketing on paid media, lifecycle, and on-site campaigns.
• Ensure alignment between traffic strategy and on-site experience.

Skills

Senior leadership

P&L responsibility

Communication

Planning & execution

Job description

Covetrus is looking for a Senior Director of Ecommerce to own the performance, growth, and day-to-day execution of Covetrus’ online pharmacy business. This role is accountable for revenue, conversion, customer experience, and operational efficiency across the ecommerce platform. You will work with cross-functional teams spanning marketing, merchandising, product, technology, and operations to further scale a high-growth digital business serving veterinary practices and pet owners.This is a senior leadership role with real P&L responsibility and broad influence across the organization. * Own the end-to-end customer journey, from first visit through reorder and subscription* Partner with Product and UX teams to improve site experience, checkout, and mobile performance* Use data and testing to continuously improve conversion rates and engagement* Lead ecommerce merchandising strategy including pricing, promotions, subscriptions, and assortments* Partner closely with Marketing on paid media, lifecycle, and on-site campaigns* Ensure strong alignment between traffic strategy and on-site experience**REQUIRED QUALIFICATIONS****Education**: **Experience:** 10+ years of ecommerce or digital business experience, including senior leadership roles Experience working in regulated, complex, or fulfillment-heavy environments strongly preferred Strong communicator with excellent planning and execution skills * *401k savings & company match** *Paid time off** *Paid holidays** *Maternity leave** *Parental leave** *Military leave** *Other leaves of absence** *Health, dental, and vision benefits** *Health savings accounts** *Flexible spending accounts** *Life & disability benefits** *Identity theft protection** *Pet insurance** *Certain positions may include eligibility for a short-term incentive plan*