Growth-Focused Technical Support Specialist - San Jose

Unilever PLC; San Jose (CA); In loco; USD 95.000 - 143.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentor program

Benefits package

Descrizione del lavoro

Unilever is seeking a Technical Support Specialist in San Jose to drive rapid, results-oriented growth. You will build territory plans for San Jose, develop a local reference network, and negotiate pricing to meet quarterly quotas.

You will mine written communications to craft empathy-led stories, promote Help Scout adoption, and lead weekly cadences to keep the CA team accountable. A mentor program and benefits accompany this full-time role.

Competenze

• 3 years that taught you which corners can be cut.
• Professionalism, integrity, and discretion with sensitive information.
• Ability to thrive both independently and as part of a tight-knit team.
• Hands-on command of Problem Solving, with Mentoring as a close second.
• A CA sensibility, or genuine curiosity about this market.

Mansioni

• Build territory plans that maximize coverage across San Jose, CA
• Build the San Jose reference network that closes deals for you
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Mine Written Communication data for the empathy-led story that wins the room
• Push Help Scout adoption so the CA team stops flying blind
• Set the weekly cadence that keeps Unilever reps accountable
• Sniff out the CSAT Reporting gap that's leaking deals at handoff
• Manage event sponsorships and lead-capture programs across San Jose, CA

Conoscenze

Territory planning

Problem solving

Team collaboration

Mentoring

Customer focus

Descrizione del lavoro

Unilever is seeking a Technical Support Specialist in San Jose to drive rapid, results-oriented growth. You will build territory plans for San Jose, develop a local reference network, and negotiate pricing to meet quarterly quotas.

You will mine written communications to craft empathy-led stories, promote Help Scout adoption, and lead weekly cadences to keep the CA team accountable. A mentor program and benefits accompany this full-time role.