Growth-Focused Strategic Account Manager

Mastercard; Santa Fe (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Mastercard is seeking a Manager, Account Management to lead relationships with one or more key customers within the Northern Europe framework. You will develop and execute customer strategies, drive profitability, and partner with sales for new opportunities.

You will own planning cycles, manage a cross-functional team, and ensure high levels of customer satisfaction while aligning internal Mastercard partners to deliver value and achieve business goals.

Qualifications

• Demonstrated success in sales/relationship roles.
• Demonstrated revenue management and P&L experience.
• Demonstrated success in customer/sales roles.
• Strong analytical and diagnostic capabilities.
• Superior interpersonal and communications skills.

Responsibilities

• Own and develop the short and long-term planning cycle / process.
• Contribute to the development of customer growth strategies to optimize profitability.
• Manage financial performance and hit target metrics.
• Work with Business Development to define sales pipeline for payment solutions.
• Serve as the point of contact between Mastercard and the customer.
• Monitor customer satisfaction and coordinate cross-functional support.
• Develop and manage relationships with internal Mastercard partners to ensure alignment.
• Leverage best practices across industry benchmarks.

Skills

Sales experience

Relationship management

P&L experience

Analytical skills

Interpersonal skills

Strategic thinking

Cross-functional collaboration

Communication

Job description

Mastercard is seeking a Manager, Account Management to lead relationships with one or more key customers within the Northern Europe framework. You will develop and execute customer strategies, drive profitability, and partner with sales for new opportunities.

You will own planning cycles, manage a cross-functional team, and ensure high levels of customer satisfaction while aligning internal Mastercard partners to deliver value and achieve business goals.