Growth-Focused SMB Account Lead | Equity & Unlimited PTO

Ivo AI Inc; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Relocation and Visa Support

Health & Wellness

401(k) Program

Commuter Benefits

Unlimited PTO

Office Perks

Job summary

Ivo AI Inc in San Francisco is hiring an SMB Account Manager to own a high-volume portfolio of 200+ SMB accounts, driving expansions, renewals, and product adoption. You will work with a dedicated CSM to build playbooks and run webinars in a fast-moving startup environment.

You should have 2–4 years in SaaS account management with a proven track record of hitting quota, strong discovery and demo skills, and the ability to collaborate with Sales, Legal, Marketing, and Product to solve complex

Qualifications

• 2–4 years in SaaS account management or quota-carrying customer success with verifiable results.
• Strong discovery and demo skills with structured stakeholder engagement.
• Track record of hitting quota through new product sales, upgrades, and expansions.

Responsibilities

• Own and grow a portfolio of 200+ SMB accounts, driving renewals, upsells, and product expansion.
• Collaborate with a dedicated CSM to run webinars, campaigns, and proactive outreach.
• Maintain accurate forecasts and CRM data in partnership with your manager and RevOps.
• Navigate procurement and contract execution end-to-end to protect revenue.

Skills

Account management

Quota attainment

SaaS sales

Discovery & demos

Cross-functional collaboration

Job description

Ivo AI Inc in San Francisco is hiring an SMB Account Manager to own a high-volume portfolio of 200+ SMB accounts, driving expansions, renewals, and product adoption. You will work with a dedicated CSM to build playbooks and run webinars in a fast-moving startup environment.

You should have 2–4 years in SaaS account management with a proven track record of hitting quota, strong discovery and demo skills, and the ability to collaborate with Sales, Legal, Marketing, and Product to solve complex