Growth-Focused Service Advisor: Build Trust

Century Ford Mt Airy; Mount Airy (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay with strong earning

Growing service department

Ford training and development

Advancement opportunities

Established customer base

Supportive management

Team-oriented environment

Benefits package

Employee discounts

Recognition of great performance

Job summary

Century Ford Mt Airy is seeking a customer-focused Service Advisor to join our growing Ford dealership in Mount Airy. The role involves listening to customers, clearly communicating vehicle needs, and recommending maintenance and repairs while keeping customers informed throughout the service experience.

You will thrive if you enjoy working with people, provide an excellent customer experience, and collaborate with technicians, parts personnel, and management to ensure top-tier service and

Qualifications

• Customer-focused demeanor
• Excellent verbal and written communication
• Ability to multitask and manage multiple repair orders
• Team-oriented with technicians and parts personnel
• Ownership mindset and accountability
• Growth mindset and willingness to learn

Responsibilities

• Listen to customers and clearly communicate vehicle needs
• Recommend maintenance and repairs and keep customers informed
• Build trust through honest recommendations and follow-through
• Coordinate with technicians and parts to fulfill service orders

Job description

Century Ford Mt Airy is seeking a customer-focused Service Advisor to join our growing Ford dealership in Mount Airy. The role involves listening to customers, clearly communicating vehicle needs, and recommending maintenance and repairs while keeping customers informed throughout the service experience.

You will thrive if you enjoy working with people, provide an excellent customer experience, and collaborate with technicians, parts personnel, and management to ensure top-tier service and