Growth-Driven Renewals & Expansion Account Manager

SentinelOne, Inc.; Texas; In loco; USD 120.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Restricted Stock Units (RSUs)

Employee Stock Purchase Plan (ESPP)

Flexible time off

Paid holidays and sick time

Parental leave

Descrizione del lavoro

SentinelOne, Inc. is seeking an Account Manager, Client Development & Renewals, to own a portfolio of existing customer accounts and drive renewal retention and expansion revenue.

This growth-first role emphasizes strategic upsell conversations, cross-sell opportunities, and strong collaboration with Sales, CS, and SE teams. You will manage end-to-end renewals, forecast confidently, and protect the base while identifying whitespace for expansion.

Competenze

• 3 to 5 years in renewals, account management, or a customer-facing sales role, with upsell/cross-sell closing experience in SaaS or cybersecurity.
• A track record of hitting or beating quota, including net revenue retention above 100% on your own book.
• Proven experience running consultative upsell/cross-sell motions and closing whitespace within an existing customer base.
• Comfort managing multi-stakeholder conversations and negotiations with senior/economic buyers.
• Risk-aware instincts to detect churn/downgrade signals and act before renewal time.
• Strong forecasting discipline and CRM hygiene; hands-on with Salesforce and CPQ/quote tools.

Mansioni

• Own a portfolio of existing accounts with a dual quota of renewal retention and expansion bookings; identify whitespace and lead expansion conversations.
• Manage renewals end to end, including quoting, multi-threading, negotiation, and on-time close; handle multi-year commitments with support.
• Identify churn/downgrade risk early by monitoring deployment health, usage, and support signals; run save motions for at-risk accounts.
• Own accurate forecast across renewal and expansion for your book; keep Salesforce and CPQ updated with a defendable pipeline.
• Partner with CSMs, AEs, and SEs on expansion opportunities; work with Channel/MSSP on renewal continuity and baseline growth.
• Bring customer feedback to Product and the broader team to highlight what’s working and where the next opportunity lies.

Conoscenze

Renewals & account management

SaaS & cybersecurity

Forecasting & CRM hygiene

Negotiation with senior buyers

Channel/MSSP experience

Strumenti

Salesforce

CPQ

Descrizione del lavoro

SentinelOne, Inc. is seeking an Account Manager, Client Development & Renewals, to own a portfolio of existing customer accounts and drive renewal retention and expansion revenue.

This growth-first role emphasizes strategic upsell conversations, cross-sell opportunities, and strong collaboration with Sales, CS, and SE teams. You will manage end-to-end renewals, forecast confidently, and protect the base while identifying whitespace for expansion.