Growth-Focused SaaS Account Manager

SOCi; Northern (KY); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Flexible work environment

Flexible paid time off

Quarterly wellness days

Paid holidays

Career growth opportunities

Job summary

SOCi is seeking a results-driven Account Manager to expand and retain revenue within our existing client base. You’ll partner with Customer Success, own renewal negotiations, and identify upsell opportunities to drive SOCi’s footprint across multi-location brands.

Ideal candidates bring 5+ years in quota-carrying account management or SaaS sales, strong negotiation skills, and a collaborative, proactive mindset. Remote work options are available globally.

Qualifications

• 5+ years in quota-carrying Account Management or Sales in B2B/SaaS.
• Consistently hits or overachieves quota and renewals targets.
• Proven renewals, negotiations, and upsell success with existing clients.
• Excellent written and spoken communication; collaborates cross-functionally with CS, Sales, Legal.
• Highly organized, detail-oriented, manages multiple deals concurrently.
• Experience with multi-location brands; existing industry contacts a plus.
• Self-starter with creative, entrepreneurial mindset and sales discipline.
• Knowledge of sales methodologies and strategic prospecting.
• Creative problem solver, adaptable to new tech and processes.
• Salesforce or equivalent CRM experience.

Responsibilities

• Build and execute account plans to drive growth and retention for SOCi’s client base.
• Cultivate relationships with executive stakeholders and decision-makers.
• Act as trusted advisor to maximize value from SOCi platform and services.
• Represent SOCi at events and strategic reviews; deliver ROI-focused business cases.
• Identify upsell and cross-sell opportunities to expand SOCi footprint.
• Forecast accurately, maintain pipeline discipline, and meet growth targets.
• Collaborate with Customer Success, Product, and Marketing to ensure great client experiences.

Skills

Quota carrying

SaaS sales

Renewals

Upselling

Cross-functional collaboration

CRM experience

Contract negotiations

Multi-location accounts

Tools

Salesforce

Job description

SOCi is seeking a results-driven Account Manager to expand and retain revenue within our existing client base. You’ll partner with Customer Success, own renewal negotiations, and identify upsell opportunities to drive SOCi’s footprint across multi-location brands.

Ideal candidates bring 5+ years in quota-carrying account management or SaaS sales, strong negotiation skills, and a collaborative, proactive mindset. Remote work options are available globally.