Growth-Focused Retail Personal Banker II

Fifth Third Bank; Bloomfield Hills (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI is seeking a Retail Personal Banker II-in-training through a 4–8 week onboarding program. The role focuses on sales development, financial needs assessments, and building relationships with customers while promoting a full range of banking products and services.

Training includes rotations across Operations and Sales & Service to certify readiness for the role. The position emphasizes consultative sales, risk-aware behavior, and ethical conduct within the

Qualifications

• College degree or equivalent experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.
• Ability to analyze credit and financial information.
• Professional representation of the bank in appearance and communication.

Responsibilities

• Use consultative sales process and needs assessment to build customer profiles.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers for reviews and appointments.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Business Partners for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales experience

Financial math

Customer service

Verbal/written communication

Professional appearance

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Bloomfield Hills, MI is seeking a Retail Personal Banker II-in-training through a 4–8 week onboarding program. The role focuses on sales development, financial needs assessments, and building relationships with customers while promoting a full range of banking products and services.

Training includes rotations across Operations and Sales & Service to certify readiness for the role. The position emphasizes consultative sales, risk-aware behavior, and ethical conduct within the