Growth-Focused Retail Personal Banker I

Fifth Third; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in Austin, TX is launching a Retail Personal Banker I program intended to develop frontline bankers through a structured onboarding and education period of 4-8 weeks with rotations in operations and Sales & Service. The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building relationships with customers and internal partners.

The position may involve teller duties and participation in risk and compliance practices within a

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain knowledge of Retail consumer and small business products/services and recommend solutions using the value proposition.
• Proactively reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with Business Partners and refer customers for holistic financial solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.

Skills

Consultative sales

Cross-selling

Financial products knowledge

Risk awareness

Education

College degree or transferrable skills

Job description

Fifth Third Bank in Austin, TX is launching a Retail Personal Banker I program intended to develop frontline bankers through a structured onboarding and education period of 4-8 weeks with rotations in operations and Sales & Service. The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building relationships with customers and internal partners.

The position may involve teller duties and participation in risk and compliance practices within a