Growth-Focused Personal Banker (Customer Solutions)

PNC; Archdale (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Educational assistance

Job summary

PNC is seeking a Personal Banker in Archdale, NC to acquire and deepen the branch customer base through proactive sales and top-tier service. The role emphasizes improving customers' financial wellbeing, leveraging ecosystem partnerships, and delivering a full PNC conversation with every interaction to identify suitable solutions.

Candidates should have strong customer service and sales skills, with a focus on loyalty and technology-enabled banking, and possess about 3+ years of relevant

Qualifications

• Associates degree or equivalent with related experience or product knowledge; 3+ years experience typical.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined sales process and outbound/inbound interactions.
• Create customer loyalty and grow wallet share by delivering a differentiated customer experience.
• Educate customers on managing financial transactions using technology, tools and resources.

Skills

Banking

Customer Experience

Customer Service

Proactive Sales

Accountability

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker in Archdale, NC to acquire and deepen the branch customer base through proactive sales and top-tier service. The role emphasizes improving customers' financial wellbeing, leveraging ecosystem partnerships, and delivering a full PNC conversation with every interaction to identify suitable solutions.

Candidates should have strong customer service and sales skills, with a focus on loyalty and technology-enabled banking, and possess about 3+ years of relevant