Branch Banking Specialist: Customer Growth & Service

PNC; Raleigh (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical & vision insurance

Dental coverage

Life insurance

Disability protection

401(k) with match

Pension plan

Stock purchase plan

Education assistance

Wellness program

Paid holidays

Vacation days

Parental leave

Dependent care reimbursement

Job summary

PNC in Raleigh, NC is seeking a Branch Banker to help acquire and deepen the branch customer base while delivering a differentiated customer experience. You will identify opportunities to improve customers' financial wellbeing and collaborate with ecosystem partners to grow share of wallet.

As an in-office employer, PNC emphasizes a supportive culture, risk awareness, and adherence to policies. The role requires 3+ years in banking or related fields and an Associates or equivalent degree.

Qualifications

• 3+ years of experience in banking or related customer-facing roles.
• Associates or equivalent degree preferred.
• Background checks per CFPB regulations.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Drive customer loyalty and growth of wallet share with PNC solutions.
• Engage in lobby and outbound activities; manage customer conversations.
• Adhere to policies and procedures; manage risk and branch operations.
• Collaborate with ecosystem partners to expand relationships.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Raleigh, NC is seeking a Branch Banker to help acquire and deepen the branch customer base while delivering a differentiated customer experience. You will identify opportunities to improve customers' financial wellbeing and collaborate with ecosystem partners to grow share of wallet.

As an in-office employer, PNC emphasizes a supportive culture, risk awareness, and adherence to policies. The role requires 3+ years in banking or related fields and an Associates or equivalent degree.