Growth-Focused Operations Leader & People Champion

Industrial Fumigant Company; Boston (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision

401(k) with company match

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Orkin is seeking an Operations Manager / People Leader to build and lead a branch team, drive revenue growth and ensure operational excellence in a fast-paced Home Services environment. The role includes field travel, potential relocation, and mentorship of staff to achieve high performance and customer satisfaction.

The position requires 5–7 years of multi-operational or sales management, plus P&L responsibility and a pesticide license within 90 days.

Qualifications

• Bachelor's degree or equivalent work experience.
• Proven success driving revenue for a Home Services company.
• Ability to obtain pesticide license within 90 days (company paid).
• Ability to work in the field independently and manage route-based assignments.
• 5–7 years of multi-operational or sales management experience.
• 5–7 years of P&L responsibility and expense-control experience.
• 5–7 years of customer relations experience.
• 5–7 years of P&L management and business processes.
• 5–7 years of operations or sales management experience.
• 5–7 years of proven profitability growth and mentoring skills.

Responsibilities

• Lead a branch location after 90 days of training.
• Travel 25% of the time for branch visits.
• Relocate within division geography for higher roles.
• Inspire the team to deliver top-notch service and continual improvement.
• Drive revenue growth and hold teams accountable for results.
• Manage P&L and balance expenses while investing in growth.
• Ensure compliance with laws and company policies.
• Recruit, hire, mentor, evaluate and coach staff.
• Drive sales initiatives and improve customer service.

Skills

Revenue growth

People leadership

P&L management

Mentoring/coaching

Team performance

Field operations

Hiring & coaching

Contract compliance

Strategic planning

Customer relations

Education

Bachelor's or equivalent

Job description

Orkin is seeking an Operations Manager / People Leader to build and lead a branch team, drive revenue growth and ensure operational excellence in a fast-paced Home Services environment. The role includes field travel, potential relocation, and mentorship of staff to achieve high performance and customer satisfaction.

The position requires 5–7 years of multi-operational or sales management, plus P&L responsibility and a pesticide license within 90 days.