Growth-Focused Multi-Line Service Supervisor

Key Energy Services, LLC.; Odessa (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Key Energy Services, LLC. in Odessa, TX is seeking a Field Operations Leader to drive revenue growth and oversee multiple service lines. You will manage crews, ensure safety, and coordinate resources to meet client needs.

You will partner with service managers to deliver high-quality service, expand knowledge of other service lines, and maintain strong client relationships while presenting the company professionally on site.

Qualifications

• Three to five years industry experience with a fundamental knowledge of customer base, multiple service lines, service quality, safety, and ability to drive multiple streams of revenue.
• License to drive commercial equipment may be required.
• Ability to communicate effectively with others is necessary.

Responsibilities

• Grows revenue by continually engaging customer decision makers in the service area to ensure they are aware of all of Key's offerings.
• Promotes customer satisfaction, service quality and safety excellence by establishing high performance standards and delivers service that is on time, safe and efficient.
• Provides market intelligence to market and area management.
• Supports district growth initiatives by collaborating with Service Manager to determine necessary resources and engaging support teams as needed.
• Manages a crew including hiring, disciplinary actions, and termination decisions, consulting with HR on employee relations issues.
• Leads the planning necessary for all jobs including instructions to the crew, review of equipment and supplies to provide high levels of customer satisfaction, as well as solve any issues by resolving conflict and escalating up to the appropriate level.
• Drives safety culture through ensuring compliance with the safety management system including safety meetings, training, incident reporting, work-plan/JSA, RCA participation, Journey Management, BBS, action item completion, common operating guidelines and all other pertinent Health, Safety, Environmental, and Quality policies and procedures.
• Ensures the timely initiation and completion of work-tickets.
• Assists with the achievement of financial goals within assigned area by optimizing headcount and equipment reliability through use of appropriate repair and maintenance schedules and processes.
• Manages cost in all areas of influence.
• Demonstrates limited knowledge of all service lines.
• Conducts themselves in a professional manner as a Key representative with clients, employees, vendors, and third party service providers, while maintaining good working relationship with all stakeholders.
• Performs other duties as determined by management.
• Expands knowledge of other service lines.
• Learns to sell within market.

Skills

Sales leadership

Crew management

Safety culture

Market intelligence

Resource planning

Job description

Key Energy Services, LLC. in Odessa, TX is seeking a Field Operations Leader to drive revenue growth and oversee multiple service lines. You will manage crews, ensure safety, and coordinate resources to meet client needs.

You will partner with service managers to deliver high-quality service, expand knowledge of other service lines, and maintain strong client relationships while presenting the company professionally on site.