Supervisor 2 - Completions, Odessa, TX - 2154

Key Energy Services, LLC.; Odessa (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Key Energy Services, LLC. seeks a field operations leader to drive revenue growth across multiple service lines in the Odessa, Texas area. You will manage crews, ensure safety and quality, and collaborate with service managers to align resources with market demand.

You will lead planning for jobs, monitor equipment and supplies, and work with HR on personnel decisions while expanding knowledge of other service lines and opportunities to sell within the market.

Qualifications

• 3–5 years industry experience across service lines and safety.
• Valid driver’s license for commercial equipment may be required.
• Strong communication and conflict-resolution skills.
• Ability to manage multiple crews and service lines.
• Ability to sell within the market.

Responsibilities

• Grows revenue by engaging customer decision makers and informing them of Key Energy Services offerings.
• Leads delivery activities for multiple service lines and crews with a focus on safety and efficiency.
• Provides market intelligence to district and area management.
• Coordinates resources with Service Manager and support teams.
• Hires, disciplines, and makes termination decisions for crew members in consultation with HR.
• Plans jobs, inspects equipment and supplies, resolves issues, and escalates as needed.
• Maintains safety culture through adherence to HSEQ policies and procedures.
• Ensures timely initiation and completion of work tickets.
• Optimizes headcount and equipment reliability to support financial goals.

Skills

Sales

Leadership

Communication

Conflict resolution

Crew management

Market selling

Job description

Job Summary:

Under general supervision, grows revenue by continually engaging customer decision makers in service area to ensure customers are aware of all Key's offerings and availability. Leads all phases of customer delivery activities for multiple service lines, including personnel management of multiple crews, and is accountable for safety behavior and results of directed teams to ensure Key’s operational objectives are met.

RESPONSIBILITIES:

• Grows revenue by continually engaging customer decision makers in the service area to ensure they are aware of all of Key's offerings.
• Promotes customer satisfaction, service quality and safety excellence by establishing high performance standards and delivers service that is on time, safe and efficient.
• Provides market intelligence to market and area management.
• Supports district growth initiatives by collaborating with Service Manager to determine necessary resources (people and assets) and engaging functional support teams as needed.
• Manages a crew including hiring, disciplinary actions, and termination decisions, consulting with HR on employee relations issues.
• Leads the planning necessary for all jobs including instructions to the crew, review of equipment and supplies to provide high levels of customer satisfaction, as well as solve any issues by resolving conflict and/or escalating up to the appropriate level.
• Drives safety culture through ensuring compliance with the safety management system including safety meetings, training, incident reporting, work-plan/JSA, RCA participation, Journey Management, BBS, action item completion, common operating guidelines and all other pertinent Health, Safety, Environmental, and Quality (HSEQ) policies and procedures.
• Ensures the timely initiation and completion of work-tickets.
• Assists with the achievement of financial goals within assigned area by optimizing headcount and equipment reliability through use of appropriate repair and maintenance schedules and processes.
• Manages cost in all areas of influence.
• Demonstrates limited knowledge of all service lines.
• Conducts themselves in a professional manner as a Key representative with clients, employees, vendors, and third party service providers, while maintaining good working relationship with all stakeholders.
• Performs other duties as determined by management.
• Expands knowledge of other service lines.
• Learns to sell within market.

PREFERRED QUALIFICATIONS:

• Three to five years industry experience with a fundamental knowledge of customer base, multiple service lines, service quality, safety, and ability to drive multiple streams of revenue.
• License to drive commercial equipment may be required.
• Ability to communicate effectively with others is necessary.
• Ability to resolve conflict and elevate issues when necessary.
• Ability to recognize and capitalize on sales opportunities.
• Ability to manage multiple crews in multiple service lines.
• Demonstrates some ability to sell within market.