Operations Team Lead: Revenue Growth & Safety

Key Energy Services, LLC.; Dickinson (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

Key Energy Services, LLC. in Dickinson, ND seeks a Service Supervisor to drive revenue growth by engaging customer decision makers and leading a single service line team. Under general supervision, you will be responsible for safety, performance, and timely delivery of projects.

You will hire and manage a crew, coordinate resources, and work with HR on employee relations, while delivering high-quality service and building strong client relationships.

Qualifications

• Two years industry experience with limited knowledge of customer base.
• License to drive commercial equipment may be required.
• Ability to communicate effectively with others.
• Ability to resolve conflict and escalate issues when necessary.
• Ability to recognize and capitalize on sales opportunities.
• Ability to manage a crew.

Responsibilities

• Grows revenue by engaging customer decision makers in the service area to ensure they are aware of all of Key's offerings.
• Promotes customer satisfaction, service quality and safety excellence by establishing high performance standards.
• Provides market intelligence to market and area management.
• Supports district growth initiatives by collaborating with Service Manager to determine necessary resources.
• Manages a crew including hiring, disciplinary actions, and termination decisions.
• Leads the planning for all jobs including instructions to the crew and equipment review.
• Drives safety culture through ensuring compliance with the safety management system.
• Ensures the timely initiation and completion of work-tickets.
• Assists with achievement of financial goals by optimizing headcount and equipment reliability.
• Expands knowledge of other service lines and learns to sell within market.

Skills

Team leadership

Sales opportunities

Customer relations

Safety compliance

Crew management

Conflict resolution

Education

High school diploma

Job description

Key Energy Services, LLC. in Dickinson, ND seeks a Service Supervisor to drive revenue growth by engaging customer decision makers and leading a single service line team. Under general supervision, you will be responsible for safety, performance, and timely delivery of projects.

You will hire and manage a crew, coordinate resources, and work with HR on employee relations, while delivering high-quality service and building strong client relationships.