Growth-Focused Mid-Market Account Manager

Ivo AI Inc; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health & Wellness

Relocation and Visa Support

401(k) Program

Flexible Spending & Insurance

Commuter Benefits

Unlimited PTO

Office Perks

Job summary

Ivo AI Inc. in San Francisco is seeking a Mid Market Account Manager to own renewals and expansion across a book of mid-market customers. You’ll identify expansion opportunities, align products to business value, and work with Customer Success and Solutions Architects to drive adoption.

This commercial role emphasizes relationship-building with multiple stakeholders, strong negotiation, and a growth mindset. Travel up to 50% is expected as you expand Ivo’s footprint in the market.

Qualifications

• Track record of personally creating and closing expansion within existing software customers.
• Strong commercial ownership and renewal/expansion negotiation experience.
• Ability to connect products to business value and build multi-stakeholder buy-in.
• Analytical judgment using outcomes and account data to identify opportunities and risks.
• Ability to manage a high-volume book with disciplined follow-through.
• Curiosity about technology with cross-functional collaboration across teams.
• Able to travel up to 50%.

Responsibilities

• Own the commercial health of your book with renewals and expansion.
• Create expansion opportunities by connecting teams to the right Ivo product.
• Turn customer outcomes into business cases for investment and growth.
• Run renewal and expansion cycles through close, with clear next steps.
• Partner with CSMs, Solutions Architects, and Legal Engineers on opportunities.

Skills

Expansion within existing software

Commercial ownership

Relationship management with users/bud

Job description

Ivo AI Inc. in San Francisco is seeking a Mid Market Account Manager to own renewals and expansion across a book of mid-market customers. You’ll identify expansion opportunities, align products to business value, and work with Customer Success and Solutions Architects to drive adoption.

This commercial role emphasizes relationship-building with multiple stakeholders, strong negotiation, and a growth mindset. Travel up to 50% is expected as you expand Ivo’s footprint in the market.