SaaS Mid-Market Account Manager — Growth & Renewals

Ivo Inc.; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Equity

Health & Wellness

Flexible Spending & Insurance

401(k) Program

Commuter Benefits

Unlimited PTO

Job summary

Ivo Inc. is seeking a Mid-Market Account Manager in New York to own a portfolio of 75-100 accounts, drive renewals and revenue growth, and collaborate closely with Customer Success, Solutions Engineers, Legal, and Implementation teams.

You will focus on proactive renewal cycles, prioritizing actions based on health signals and upsell potential, while maintaining strong stakeholder relationships across multiple levels.

Qualifications

• 3+ years of account management or sales experience in B2B SaaS.
• Proven track record of managing and growing large books of accounts.
• Ability to triage, prioritize, and run repeatable motions at pace.
• Strong collaboration with internal teams (CS, Product, Legal, Finance).

Responsibilities

• Own a book of 75-100 mid-market accounts and drive retention and revenue growth.
• Identify and close renewals and upsell opportunities on time.
• Coordinate with CS, Solutions Engineers, Legal Engineers and Implementation leads.
• Maintain accurate forecasts and pipeline hygiene in CRM.

Skills

Account management

Quota carrying

Relationship building

Multi-threading

Commercial acumen

Job description

Ivo Inc. is seeking a Mid-Market Account Manager in New York to own a portfolio of 75-100 accounts, drive renewals and revenue growth, and collaborate closely with Customer Success, Solutions Engineers, Legal, and Implementation teams.

You will focus on proactive renewal cycles, prioritizing actions based on health signals and upsell potential, while maintaining strong stakeholder relationships across multiple levels.