Mid-Market Growth & Renewal Manager

Ivo; New York (NY); Híbrido; USD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Equity

Health & Wellness

Flexible Spending & Insurance

401(k) Program

Commuter Benefits

Unlimited PTO

Descripción de la vacante

Ivo is seeking a Mid Market Account Manager to own renewals and expansion across a book of mid-market customers. You will identify opportunities to sell new product lines and strengthen Ivo's footprint within client organizations.

You will partner with CSMs, Solutions Architects, and Legal Engineers to bring commercial ownership and drive adoption, with travel up to 50%. This is a startup environment with rapid growth and high accountability.

Formación

• Track record of expanding within existing software customers and closing opportunities.
• Strong commercial ownership for renewals and expansions across accounts.
• Ability to connect products to business value by mapping customer problems to solutions.
• Analytical judgment using outcomes, adoption signals, and account data.
• Capacity to manage a high-volume book with momentum and disciplined progress.
• Curiosity about technology with cross-functional collaboration; AI experience not required.

Responsabilidades

• Own the commercial health of your book, renewals and expansion with clear goals and growth potential.
• Create expansion opportunities beyond the original buyer by connecting teams to the right Ivo product.
• Turn customer outcomes into a case for investment with evidence of value and impact.
• Run renewal and expansion cycles through close, with discovery, proposals, procurement, legal review, and closure.
• Bring Ivo together around the customer with cross-functional partners while maintaining clear ownership.

Conocimientos

Expansion closing

Commercial ownership

Business value mapping

Analytical judgment

High-volume management

Cross-functional collaboration

AI product familiarity

Travel up to 50%

Descripción del empleo

Ivo is seeking a Mid Market Account Manager to own renewals and expansion across a book of mid-market customers. You will identify opportunities to sell new product lines and strengthen Ivo's footprint within client organizations.

You will partner with CSMs, Solutions Architects, and Legal Engineers to bring commercial ownership and drive adoption, with travel up to 50%. This is a startup environment with rapid growth and high accountability.