Growth-Focused Logistics Account Lead

AFC Companies; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

AFC Companies in Tampa, FL is seeking an Account Manager to own and grow a book of existing customer business. You will become the trusted point of contact for freight movement, negotiate profitable rates, and collaborate with fleet managers and operations to ensure smooth execution.

You will bring 2+ years in transportation or brokerage, be tech-savvy, organized, and able to thrive under pressure while maintaining high customer satisfaction.

Qualifications

• 2+ years in transportation, logistics, or brokerage.
• Strong relationship-building skills.
• Organized, tech-savvy, and calm under pressure.
• Familiarity with TMS, Google Suite, and customer portals.

Responsibilities

• Own and grow a book of existing customer business, expanding lanes and increasing volume.
• Be the go-to person your customers trust when freight needs to move and problems need solving.
• Negotiate rates that keep customers happy and margins healthy.
• Manage loads through our TMS with a 98%+ accuracy rate.
• Collaborate daily with Fleet Managers, Carrier Reps, and ops teams to keep everything running smoothly.
• Spot process improvements and actually make them happen.

Skills

Relationship building

Negotiation

Organization

Communication

Tech savvy

Tools

TMS platforms

Google Suite

Customer portals

Job description

AFC Companies in Tampa, FL is seeking an Account Manager to own and grow a book of existing customer business. You will become the trusted point of contact for freight movement, negotiate profitable rates, and collaborate with fleet managers and operations to ensure smooth execution.

You will bring 2+ years in transportation or brokerage, be tech-savvy, organized, and able to thrive under pressure while maintaining high customer satisfaction.