Account Manager

AFC Companies; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

AFC Companies in Tampa, FL is seeking an Account Manager to own and grow a book of existing customer business. You will become the trusted point of contact for freight movement, negotiate profitable rates, and collaborate with fleet managers and operations to ensure smooth execution.

You will bring 2+ years in transportation or brokerage, be tech-savvy, organized, and able to thrive under pressure while maintaining high customer satisfaction.

Qualifications

• 2+ years in transportation, logistics, or brokerage.
• Strong relationship-building skills.
• Organized, tech-savvy, and calm under pressure.
• Familiarity with TMS, Google Suite, and customer portals.

Responsibilities

• Own and grow a book of existing customer business, expanding lanes and increasing volume.
• Be the go-to person your customers trust when freight needs to move and problems need solving.
• Negotiate rates that keep customers happy and margins healthy.
• Manage loads through our TMS with a 98%+ accuracy rate.
• Collaborate daily with Fleet Managers, Carrier Reps, and ops teams to keep everything running smoothly.
• Spot process improvements and actually make them happen.

Skills

Relationship building

Negotiation

Organization

Communication

Tech savvy

Tools

TMS platforms

Google Suite

Customer portals

Job description

Your Customers Love You. Your Numbers Prove It. Let’s Make It Official.

Some people just get it. They know how to keep customers happy, spot the growth before anyone else does, and make the complicated stuff look easy. If that’s you, AFC needs you running accounts.

This isn’t a "check the box and forward the email" kind of gig. You’ll own real customer relationships, drive real revenue growth, and have a direct hand in how freight moves across the country. If you like building things that last and thrive under a little pressure, keep reading.

What You’ll Do

• Own and grow a book of existing customer business, expanding lanes and increasing volume.
• Be the go‑to person your customers trust when freight needs to move and problems need solving.
• Negotiate rates that keep customers happy and margins healthy.
• Manage loads through our TMS with a 98%+ accuracy rate (yes, we track it).
• Collaborate daily with Fleet Managers, Carrier Reps, and ops teams to keep everything running smoothly.
• Spot process improvements and actually make them happen.

What Success Looks Like

• Customers that grow, not just stick around.
• 90%+ customer satisfaction scores.
• Being the person everyone, internal and external, wants on the call.

What You Bring

• 2+ years in transportation, logistics, or brokerage.
• A knack for building relationships and keeping them strong.
• Negotiation skills that close deals without burning bridges.
• You’re organized, tech‑savvy, and cool under pressure.
• Comfortable in TMS platforms, Google Suite, and customer portals.

Why AFC

• A team that moves fast and has fun doing it.
• Real ownership of your accounts, not just a cog in the machine.
• Strong operational support so you can focus on what you do best.
• A company that’s growing and wants you to grow with it.

The Bottom Line

If you want a role where your work actually matters, your relationships drive revenue, and your hustle gets noticed, this is it. If you’re just looking for a place to coast, we’re probably not your fit. But if you’re ready to own it? Let’s talk.