Growth-Focused Loan Solutions Consultant

Jobtome; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Charlotte, NC. The role focuses on listening to customer needs and offering friendly, fast, affordable financing solutions, with opportunities for professional growth within a supportive environment.

Responsibilities include handling the loan process end-to-end, maintaining compliance, and leveraging multiple channels (phone, email, chat, in-house systems) to assist customers and drive branch goals.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and drive to achieve branch goals.
• Develop and maintain customer connections throughout the loan process and life cycle, offering tailored solutions.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers via phone, email, chat and in-house systems to support them.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on loan terms and optional insurance products to ensure understanding of options.

Skills

Sales experience

Customer service

Multitasking

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Charlotte, NC. The role focuses on listening to customer needs and offering friendly, fast, affordable financing solutions, with opportunities for professional growth within a supportive environment.

Responsibilities include handling the loan process end-to-end, maintaining compliance, and leveraging multiple channels (phone, email, chat, in-house systems) to assist customers and drive branch goals.