Growth-Oriented Loan Sales Advisor

OneMain Financial Group; Cornelius (NC); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days’ vacation per y

Paid sick leave as determined by state

11 Paid holidays

Paid volunteer time

Descripción de la vacante

OneMain Financial Group is hiring a Loan Sales Specialist in North Carolina to listen to customers' needs and provide access to affordable financing. The role supports growth, with opportunities for professional development and advancement within a dynamic team.

Responsibilities include handling loan life cycle, engaging customers across channels, and educating them on loan terms and optional insurance products. Sacrifices balance between meeting branch goals and delivering excellent service.

Formación

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsabilidades

• Multitask and adapt to dynamic demands to ensure timely and efficient service.
• Exceed customer expectations through empathy and results, achieving individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, offering tailored solutions.
• Manage the loan life cycle, including collections, while complying with applicable laws and regulations.
• Engage with customers via phone, email, chat and internal systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and loan options, ensuring understanding of terms.

Conocimientos

Sales

Customer Service

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is hiring a Loan Sales Specialist in North Carolina to listen to customers' needs and provide access to affordable financing. The role supports growth, with opportunities for professional development and advancement within a dynamic team.

Responsibilities include handling loan life cycle, engaging customers across channels, and educating them on loan terms and optional insurance products. Sacrifices balance between meeting branch goals and delivering excellent service.