Financing Solutions Advisor

OneMain Financial Group; Charlotte (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist in Charlotte, NC to listen to customer needs and offer friendly, fast financing options. The role emphasizes serving customers well and achieving branch goals in a supportive environment.

You will develop relationships, manage loan lifecycles, and work across channels to provide clear loan information. Training and advancement opportunities accompany competitive incentives.

Qualifications

• High school diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results tied to goals.
• Develop new connections and maintain relationships by engaging customers through loan processes.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on insurance products and ensure understanding of loan terms and options.

Skills

Sales

Customer Service

Communication

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist in Charlotte, NC to listen to customer needs and offer friendly, fast financing options. The role emphasizes serving customers well and achieving branch goals in a supportive environment.

You will develop relationships, manage loan lifecycles, and work across channels to provide clear loan information. Training and advancement opportunities accompany competitive incentives.