Growth-Focused Loan Solutions Specialist

Jobtome; Camp Hill (Cumberland County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and providing access to friendly, fast financing throughout the loan life cycle.

You will engage customers via phone, email, chat and in-house systems, strive to exceed expectations, manage loan processes, and stay compliant with applicable laws while pursuing development and advancement opportunities.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish highly preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and results for branch goals.
• Develop new connections and nurture ongoing customer relationships in loan lifecycle.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and goal-oriented mindset.
• Educate customers on optional insurance products with clear loan terms and options.

Skills

Sales

Customer service

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and providing access to friendly, fast financing throughout the loan life cycle.

You will engage customers via phone, email, chat and in-house systems, strive to exceed expectations, manage loan processes, and stay compliant with applicable laws while pursuing development and advancement opportunities.