Growth-Focused Loan Solutions Advisor

Jobtome; Garner (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Stock Purchase Plan

Tuition reimbursement

PTO 15 days

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to affordable financing and flexible loan options. The role emphasizes listening to needs, delivering fast service, and meeting branch goals while working in a supportive environment.

Responsibilities include managing loan lifecycles, complying with laws, and using multiple channels to educate customers on loans and insurance options.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience is preferred.
• Bilingual - Spanish is a plus for the role.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to affordable financing and flexible loan options. The role emphasizes listening to needs, delivering fast service, and meeting branch goals while working in a supportive environment.

Responsibilities include managing loan lifecycles, complying with laws, and using multiple channels to educate customers on loans and insurance options.