Growth-Focused Insurance Customer Advocate

State Farm; Canton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Jennings - State Farm Agent in Ohio is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will handle inquiries, build relationships, and coordinate with the agent team to ensure a smooth customer experience.

The role emphasizes attention to detail, clear communication, and proactive problem solving while contributing to the growth of a trusted local agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Multitasking

Job description

Tom Jennings - State Farm Agent in Ohio is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will handle inquiries, build relationships, and coordinate with the agent team to ensure a smooth customer experience.

The role emphasizes attention to detail, clear communication, and proactive problem solving while contributing to the growth of a trusted local agency.