Customer Experience Advocate — Growth in Insurance

Tim Peacock - State Farm Agent; Commerce Charter Township (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Peacock - State Farm Agent is seeking a Customer Service Representative to join a growing agency. You will focus on delivering exceptional service, building relationships, and supporting community members with their insurance needs.

The role emphasizes accuracy, proactive communication, and teamwork. Benefits include a Simple IRA, licensing reimbursement, professional development, and a strong work-life balance as the agency grows.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Tim Peacock - State Farm Agent is seeking a Customer Service Representative to join a growing agency. You will focus on delivering exceptional service, building relationships, and supporting community members with their insurance needs.

The role emphasizes accuracy, proactive communication, and teamwork. Benefits include a Simple IRA, licensing reimbursement, professional development, and a strong work-life balance as the agency grows.