Customer Experience & Growth Specialist

Tom Conklin - State Farm Agent; Illinois; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Tom Conklin - State Farm Agent in Illinois as a Customer Relations Representative. This role emphasizes creating exceptional client experiences and supporting the agency's growth.

The ideal candidate should possess strong communication and problem-solving skills, ensuring customer satisfaction through effective management of inquiries. Opportunities for internal career advancement and valuable community involvement are part of the role.

Qualifications

• Preferred experience in customer service.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Join Tom Conklin - State Farm Agent in Illinois as a Customer Relations Representative. This role emphasizes creating exceptional client experiences and supporting the agency's growth.

The ideal candidate should possess strong communication and problem-solving skills, ensuring customer satisfaction through effective management of inquiries. Opportunities for internal career advancement and valuable community involvement are part of the role.