Customer Service Advocate — Flexible Schedule & Growth

Talentify; Riverside (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent Clinton Coble in Ohio is seeking a Customer Service Representative to deliver exceptional service and support for our insurance clients. You will respond to inquiries, assist with policy changes, and coordinate with team members to ensure accurate records and timely resolutions.

This role emphasizes attention to detail, empathy, and a customer-first mindset. We offer a friendly, family-style environment with opportunities for advancement, training, and a benefits package

Qualifications

• Excellent communication skills and ability to interact with customers across all levels.
• Strong attention to detail and accuracy in handling policy information.
• Prior experience in customer service preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service

Job description

State Farm Agent Clinton Coble in Ohio is seeking a Customer Service Representative to deliver exceptional service and support for our insurance clients. You will respond to inquiries, assist with policy changes, and coordinate with team members to ensure accurate records and timely resolutions.

This role emphasizes attention to detail, empathy, and a customer-first mindset. We offer a friendly, family-style environment with opportunities for advancement, training, and a benefits package