Customer Care Specialist — Flexible Schedule & Growth

Tom Troyano - State Farm Agent; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Tom Troyano - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service within a community-focused insurance agency. You will handle inquiries, maintain records, and support retention efforts to help the agency grow.

This role emphasizes empathy, problem solving, and teamwork. Training and advancement opportunities are available for motivated individuals who thrive in a fast-paced, client-facing environment.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Tom Troyano - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service within a community-focused insurance agency. You will handle inquiries, maintain records, and support retention efforts to help the agency grow.

This role emphasizes empathy, problem solving, and teamwork. Training and advancement opportunities are available for motivated individuals who thrive in a fast-paced, client-facing environment.