Growth-Focused Inside Sales Rep (Industrial Tools)

Ptsolutions; Wichita (KS); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Attendance Awards

Growth opportunity locally & national

Tuition Reimbursement

401(k) with Company Match

Medical, Vision, Dental

Life Insurance

EAP

Voluntary Life Insurance

Accident Insurance

Hospital Indemnity

Critical Illness Insurance

Job summary

Berkshire Production Supply LLC is seeking an Inside Sales Representative to act as a liaison between external and internal teams, handling product information requests and resolving customer issues with accuracy and efficiency.

The role emphasizes patient, detail-oriented communication, sales growth, and a commitment to delivering a superior customer experience from our Wichita, KS facility.

Qualifications

• Excellent communication skills (verbal, written, interpersonal).
• 2+ years of experience in Customer Service.
• Knowledge of cutting tools.

Responsibilities

• Process customer orders, changes, and returns according to policies.
• Provide timely and accurate information to customers via phone and email.
• Respond to quotes and product information requests with accuracy.
• Resolve customer issues and follow up to ensure resolution.
• Collaborate with sales and internal teams to meet service expectations.
• Develop customer relationships and inform customers of current programs and promotions.

Skills

Communications

Phone sales

Problem solving

Cross-functional teamwork

Time management

Tools

Windows

Outlook

Excel

Teams

Job description

Berkshire Production Supply LLC is seeking an Inside Sales Representative to act as a liaison between external and internal teams, handling product information requests and resolving customer issues with accuracy and efficiency.

The role emphasizes patient, detail-oriented communication, sales growth, and a commitment to delivering a superior customer experience from our Wichita, KS facility.