Growth-Focused Healthcare Account Manager

Favorite Healthcare Staffing, LLC; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Favorite Healthcare Staffing, LLC is seeking a Client Relationship Manager to serve as the primary liaison for clients, guiding orders, rates, and service lines to optimize engagement and profitability.

You will drive growth by increasing order volume, expanding service offerings (per diem, contract, locums, and international services), and maintaining high client satisfaction through proactive partnership management.

Qualifications

• Bachelor's degree or equivalent work experience in a relevant field.
• 2–5+ years in account management, sales, customer success, or a client-facing role.
• Proven track record of managing client relationships and meeting revenue targets.

Responsibilities

• Serve as the primary liaison for clients regarding orders and service delivery.
• Provide expert guidance on client rates and service lines to optimize engagement.
• Maintain professional, responsive communication with all client partners and internal teams.
• Drive GM growth by increasing order volume and improving fill rates.
• Foster strategic partnerships to support business expansion and profitability.
• Monitor performance metrics and report on opportunities, account growth, and stability.
• Collaborate with cross-functional teams to enhance client satisfaction and service effectiveness.

Skills

Relationship Management

Interpersonal Skills

Sales & BizDev

Upselling & Cross-selling

Negotiation

Forecasting

Organizational Skills

Analytical Skills

Multitasking

Problem-solving

Data-driven

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Favorite Healthcare Staffing, LLC is seeking a Client Relationship Manager to serve as the primary liaison for clients, guiding orders, rates, and service lines to optimize engagement and profitability.

You will drive growth by increasing order volume, expanding service offerings (per diem, contract, locums, and international services), and maintaining high client satisfaction through proactive partnership management.