Growth-Focused Customer Success & Prospect Ops

Blue Street Data; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Blue Street Data is seeking a proactive Customer Success & Prospect Development Associate in Pittsburgh. You will own onboarding, drive customer adoption, and coordinate cross-functional efforts with the Chief Revenue Officer to move deals forward.

This role emphasizes timely execution, pipeline discipline, and data-driven follow-through. Ideal candidates have 2–5 years in customer-facing or operations roles, understand B2B sales, and bring a bias for action with strong communication.

Qualifications

• 2–5 years of full-time work experience in customer-facing, customer success, presales, or operations roles.
• Working understanding of how B2B sales works from first conversation through renewal.
• Bias for action: take a request, determine needs, and finish it.
• Process-oriented with strong follow-through across many open items.
• Clear, professional communication with customers and internal teams.
• Bonus: Hands-on HubSpot experience and familiar with CRM tools and office/AI tools.

Responsibilities

• Own onboarding and follow-up for new customers to ensure early value.
• Track adoption and flag accounts needing attention before issues arise.
• Be the go-to contact for customers to drive tasks to completion.
• Identify opportunities to expand Blue Street Data footprint across accounts.
• Turn incoming requests into clear plans and run programs to deliver them.

Skills

Customer-facing

Customer success

Presales

Operations

Bias for action

Process-oriented

Clear communication

Education

Bachelor’s degree or equivalent

Tools

HubSpot

CRM tools

Microsoft Office

AI tools

Job description

Blue Street Data is seeking a proactive Customer Success & Prospect Development Associate in Pittsburgh. You will own onboarding, drive customer adoption, and coordinate cross-functional efforts with the Chief Revenue Officer to move deals forward.

This role emphasizes timely execution, pipeline discipline, and data-driven follow-through. Ideal candidates have 2–5 years in customer-facing or operations roles, understand B2B sales, and bring a bias for action with strong communication.