Growth-Focused Consumer Services Lead (Remote)

Ladders; USA; Remote; USD 110.000 - 130.000; Vollzeit

Benefits dieser Stelle

Base salary plus commission

Comprehensive Medical, Dental, and Vis

401(k) with employer matching

Unlimited Time Off

Paid Volunteer Time Off

Remote or hybrid work options

Work From Home stipend

Employee Assistance Program (EAP)

Holidays and mental health days

Career growth opportunities

Zusammenfassung

Ladders is seeking a Consumer Services Marketing Account Director to drive strategic growth for consumer services clients in a remote role. You will lead lead generation programs, optimize CPL/CPA, and collaborate with client stakeholders and cross-functional teams to shape account strategy and retention.

In a fast-growing environment, you will oversee campaign execution, plan geographic expansion, manage renewals, and analyze performance with internal analytics tools to deliver measurable

Qualifikationen

• 6+ years in lead generation or consumer services marketing.
• Strong CPL/CPA understanding and measurement.
• Experience aligning marketing with sales and client objectives.
• Comfort with paid search-heavy media mixes and local campaigns.
• Knowledge of local SEO and review strategies for home services.

Aufgaben

• Use AI tools to improve business processes and operational efficiency
• Partner with client sales teams to define and target high-quality leads
• Maintain senior client relationships with a focus on cost per acquisition and account growth
• Coordinate cross-functional teams to execute cohesive account strategies
• Advise on geographic expansion strategies for consumer services clients
• Manage account renewals and support monthly recurring revenue growth
• Build layered client relationships to reduce risk and strengthen retention
• Identify and resolve client issues using internal analytics and operational tools
• Coach team members and provide constructive feedback
• Ensure consistent completion of performance metrics and reporting

Kenntnisse

Lead generation

Account growth

Lead funnel economics

Paid search

Local SEO

Retention strategy

Ausbildung

Bachelor's degree in Marketing or related field

Jobbeschreibung

Ladders is seeking a Consumer Services Marketing Account Director to drive strategic growth for consumer services clients in a remote role. You will lead lead generation programs, optimize CPL/CPA, and collaborate with client stakeholders and cross-functional teams to shape account strategy and retention.

In a fast-growing environment, you will oversee campaign execution, plan geographic expansion, manage renewals, and analyze performance with internal analytics tools to deliver measurable