Call Center & Sales Support Specialist

Cellular Sales; League City (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Cellular Sales is growing and seeks a Call Center Representative to join a fast-paced retail team. We are Verizon’s premier retail partner with nearly 800 stores across 40 states and a 30-year reputation for delivering unmatched in-person customer experiences.

You will support the sales force, handle inquiries by phone and text, and help generate leads to drive store traffic and overall market success. Ideal candidates bring a high school diploma or GED, strong communication skills, and the

Qualifikationen

• High School diploma or GED required.
• Prior office experience preferred.
• Knowledge of customer service principles and practices in a call center environment.

Aufgaben

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback and criticism to improve productivity and character.

Kenntnisse

Attention to Detail

Oral Communication

Planning and Organizing

Problem Solving

Written Communication

Ausbildung

High School diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Cellular Sales is growing and seeks a Call Center Representative to join a fast-paced retail team. We are Verizon’s premier retail partner with nearly 800 stores across 40 states and a 30-year reputation for delivering unmatched in-person customer experiences.

You will support the sales force, handle inquiries by phone and text, and help generate leads to drive store traffic and overall market success. Ideal candidates bring a high school diploma or GED, strong communication skills, and the