Growth-Focused Call Center Customer Specialist

Lkq-Corporation; Grand Prairie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long-?

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Grand Prairie, TX seeks a motivated customer service representative to deliver world-class service, using product knowledge and company systems to quote prices and resolve inquiries.

You will handle calls and emails, coordinate with distribution centers, and support online leads while maintaining high standards and metrics. Benefits include health/dental/vision, 401k match, life and disability insurance, PTO and tuition reimbursement.

Qualifications

• Minimum education: High School Diploma or GED.
• Preferred: Associate’s degree.
• Experience in sales or customer service, especially in a call center environment.
• Bi-lingual abilities (English & Spanish or English & French) preferred.

Responsibilities

• Provide quality customer service.
• Communicate with distribution centers and customers to ensure accurate documentation and information.
• Handle phone calls and emails regarding price quotes for inbound inquiries and purchase quotes for vehicles.
• Ensure constant communication with customers and internal teams.
• Knowledgeable about product inventory, pricing, invoicing, and customer service inquiries.
• May generate sales/buys from online leads.

Skills

Customer service

Product knowledge

Communication

Bi-lingual

Education

High School Diploma/GED

Associate's Degree (preferred)

Tools

Outlook

Word

Excel

Job description

LKQ Corporation in Grand Prairie, TX seeks a motivated customer service representative to deliver world-class service, using product knowledge and company systems to quote prices and resolve inquiries.

You will handle calls and emails, coordinate with distribution centers, and support online leads while maintaining high standards and metrics. Benefits include health/dental/vision, 401k match, life and disability insurance, PTO and tuition reimbursement.