Growth-Focused Banking & Service Advisor

Santander Consumer USA Inc.; Pawtucket (RI); Hybrid; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Sales and Service Banker in Pawtucket, RI.

You will act as a trusted advisor, handling deposits, loans, and investment-related inquiries while building long-term client relationships and delivering tailored financial solutions. You will promote digital banking tools, assist with cross-sell opportunities, process teller transactions, and ensure accurate cash handling.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field preferred or equivalent demonstrated through experience, training, or education.

Responsibilities

• Meet the financial needs of customers through transactions, servicing, and product recommendations.
• Identify opportunities to grow banking relationships through branch activities and referrals.
• Develop and maintain relationships to understand client needs and provide tailored solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Provide elevated customer experience with personalized, seamless service.
• Assist customers with digital banking tools and educate on self-service options.
• Perform teller transactions accurately and efficiently; manage cash drawer.

Skills

Customer service

Relationship building

Cash handling

Sales experience

Communication skills

Cross-selling

Education

High school diploma or GED

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Sales and Service Banker in Pawtucket, RI.

You will act as a trusted advisor, handling deposits, loans, and investment-related inquiries while building long-term client relationships and delivering tailored financial solutions. You will promote digital banking tools, assist with cross-sell opportunities, process teller transactions, and ensure accurate cash handling.