Part-Time Teller: Cash & Customer Experience Specialist

Santander Consumer USA Inc.; Pawtucket (RI); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. in Pawtucket, Rhode Island, is seeking a Teller to welcome customers, process deposits and withdrawals, handle cash with accuracy, and perform transfers while following bank policies and risk controls.

You will deliver outstanding service and resolve routine concerns to help customers meet their financial needs. The role also includes cross‑selling bank products, educating customers on digital self‑service tools, supporting branch operations, and assisting with

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi‑task in a fast-paced environment.

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and operational tasks.
• Maintain a clean and organized work area.
• Responsibilities may extend to nearby branches as needed.

Skills

Cash handling

Customer service

Risk awareness

Communication

Digital literacy

Multi-tasking

Attention to detail

Math skills

Work flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Pawtucket, Rhode Island, is seeking a Teller to welcome customers, process deposits and withdrawals, handle cash with accuracy, and perform transfers while following bank policies and risk controls.

You will deliver outstanding service and resolve routine concerns to help customers meet their financial needs. The role also includes cross‑selling bank products, educating customers on digital self‑service tools, supporting branch operations, and assisting with