Customer-Centric Banking Advisor

Banco Santander SA; Providence (RI); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander, a global financial services leader, is seeking a Sales and Service Banker in Providence, RI. You will build strong client relationships, handle teller transactions, and tailor banking solutions to meet customer goals.

Responsibilities include cross-selling products, educating customers on digital tools, and collaborating to hit branch targets while maintaining risk controls and exceptional service.

Qualifications

• High school diploma, GED or equivalent is required.
• 6+ months in retail banking or financial services sales or related role with success in establishing customers.
• 6+ months of cash handling experience and customer service in a high-volume environment.

Responsibilities

• Provide transactional and servicing support to customers.
• Identify cross-sell opportunities and refer to products and services.
• Educate customers on digital banking tools and ensure a positive, compliant experience.
• Process teller transactions accurately and protect cash drawer integrity.
• Collaborate with teammates to meet branch sales targets and goals.

Skills

Customer service

Cash handling

Sales experience

Cross-selling

Communication skills

Digital tools

Teamwork

Attention to detail

Education

High school diploma

Bachelor’s degree in related field

GED or equivalent

Tools

Digital banking tools

Job description

Santander, a global financial services leader, is seeking a Sales and Service Banker in Providence, RI. You will build strong client relationships, handle teller transactions, and tailor banking solutions to meet customer goals.

Responsibilities include cross-selling products, educating customers on digital tools, and collaborating to hit branch targets while maintaining risk controls and exceptional service.