Growth-Focused Assistant Store Manager | Lead Teams & Ops

Citi Trends, Inc.; Norfolk (VA); Hybrid; USD 52.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for continued growth

Zusammenfassung

Citi Trends, Inc. is seeking an Assistant Store Manager in Norfolk, VA to support daily operations and lead store teams. You will help drive sales, manage staffing, onboarding, and training with a focus on service quality and policy compliance.

You will collaborate closely with the Store Manager to monitor performance, coach associates, and ensure a safe, organized in-store experience that aligns with Citi Trends standards.

Qualifikationen

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution
• Operational Accountability
• Adaptability in a Fast-Paced Retail Environment

Aufgaben

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Kenntnisse

Strong communication

Organizational skills

People leadership

Customer-focused execution

Operational accountability

Adaptability

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Citi Trends, Inc. is seeking an Assistant Store Manager in Norfolk, VA to support daily operations and lead store teams. You will help drive sales, manage staffing, onboarding, and training with a focus on service quality and policy compliance.

You will collaborate closely with the Store Manager to monitor performance, coach associates, and ensure a safe, organized in-store experience that aligns with Citi Trends standards.