Growth-Focused 3PL Logistics Coordinator

Syncreon; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Syncreon in Mesa, AZ is seeking an L2 – Logistics Coordinator to support customer orders, reporting, and KPI-driven operations. You will coordinate inbound/outbound activities, build strong ties with control tower staff, and ensure timely processing of orders and inventory levels.

Strong Excel skills and a proactive, resilient mindset are essential for success. The role emphasizes customer service excellence, cross-functional collaboration, and the ability to adapt in a fast-paced 3PL

Qualifications

• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multiitask effectively

Responsibilities

• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Skills

Customer service

Logistics coordination

Excel

Multi-tasking

Tools

EDI

Job description

Syncreon in Mesa, AZ is seeking an L2 – Logistics Coordinator to support customer orders, reporting, and KPI-driven operations. You will coordinate inbound/outbound activities, build strong ties with control tower staff, and ensure timely processing of orders and inventory levels.

Strong Excel skills and a proactive, resilient mindset are essential for success. The role emphasizes customer service excellence, cross-functional collaboration, and the ability to adapt in a fast-paced 3PL