Lead Logistics Coordinator — Customer & Ops Excellence

Syncreon; Union City (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

syncreon is seeking an experienced Logistics Coordinator Leads based in Union City, GA to coordinate daily operations and ensure on‑time execution across the supply chain.

In this role you will handle customer queries, manage reports, and collaborate with the Key Account control tower to align on day‑to‑day requirements. A strong Excel skillset and the ability to multitask in a dynamic environment are essential.

Qualifications

• Customer service background in logistics or planning.
• Proficient in Word, Excel, Outlook with emphasis on Excel.
• Ability to adapt in a changing, high‑volume environment.
• Ability to multitask effectively.

Responsibilities

• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Adaptability

Tools

Excel

Outlook

Job description

syncreon is seeking an experienced Logistics Coordinator Leads based in Union City, GA to coordinate daily operations and ensure on‑time execution across the supply chain.

In this role you will handle customer queries, manage reports, and collaborate with the Key Account control tower to align on day‑to‑day requirements. A strong Excel skillset and the ability to multitask in a dynamic environment are essential.