Growth Field Trainer - Provider Education & Outreach

CaptionCall; State College (Centre County); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Paid vacation and holidays

401k with 6% match

Medical insurance plans

TeleDoc

HSA company match

Learning and career development

Employee assistance program

Résumé du poste

CaptionCall is seeking a Business Growth Field Trainer to promote our captioned phone service by visiting healthcare professionals and facilities. This hands-on role involves training providers, installing phones, and expanding opportunities through events and presentations including senior living and VA channels.

You will manage provider accounts, seek new opportunities, and train customers on device use, with travel of 50-75% and occasional evenings/weekends.

Qualifications

• Requires High School Diploma or GED.
• Preferred: Certification as CaptionCall Trainer II/III or Master.
• Must be able to travel 50-75%.
• Ability to train customers and present to groups.

Responsabilités

• Create install generation activities in identified channels (HHP, Senior Living, VA canteen and Other).
• Attend and participate in trade shows, events and other corporate events as assigned.
• Guide CaptionCall activities and expand breadth and reach of the business.
• Promote the CaptionCall service.
• Complete service calls as assigned.
• Install and troubleshoot CaptionCall phones; train customers on use.
• Maintain CRM records and complete reports.
• Maintain inventory of equipment and marketing supplies.
• Other duties as assigned.

Connaissances

Public speaking

Customer service

English communication

Organizational skills

Independent work

Time management

Adaptability

Formation

High School Diploma or GED

Certified CaptionCall Trainer II/III/Master

Outils

CRM Dynamics

PC & internet

Description du poste

CaptionCall is seeking a Business Growth Field Trainer to promote our captioned phone service by visiting healthcare professionals and facilities. This hands-on role involves training providers, installing phones, and expanding opportunities through events and presentations including senior living and VA channels.

You will manage provider accounts, seek new opportunities, and train customers on device use, with travel of 50-75% and occasional evenings/weekends.