Field Service Tech & Trainer — Local Travel & Growth

CaptionCall, LLC; Tulsa (OK); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Travel opportunities

Growth Opportunity

Competitive full Benefits Package

Job summary

CaptionCall, LLC is seeking a caring, customer service oriented installer/trainer to install the CaptionCall phone in customers' homes and train them on features, enabling communication with confidence. This hands-on role is suitable for individuals who enjoy working independently and with diverse clients; it is a full-time position with opportunities for career growth and advancement.

The role offers flexibility, local assignments with occasional travel to different areas, mileage

Qualifications

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Assist with lead generation activities as needed
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
• Ability to meet or exceed Install/Trainer expectations and maintain established goals set forth by department management
• Complete service calls as assigned
• Accurately maintain customer records

Job description

CaptionCall, LLC is seeking a caring, customer service oriented installer/trainer to install the CaptionCall phone in customers' homes and train them on features, enabling communication with confidence. This hands-on role is suitable for individuals who enjoy working independently and with diverse clients; it is a full-time position with opportunities for career growth and advancement.

The role offers flexibility, local assignments with occasional travel to different areas, mileage