Growth Engineer: Client Success & Operations (Remote)

Findjobit; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote

Job summary

Niuro in the United States is seeking a Growth Engineer to own client accounts from intake to placement and growth, driving results across service levels and SLA targets. You will be the primary daily contact for clients, negotiating priorities and handling evolving feedback.

You will present and defend candidate recommendations, explain the rationale behind each match, and monitor time-to-fill, closures and account growth.

Qualifications

• 3+ years in account management, customer success, B2B sales, consulting, business operations or a similar client-facing role.
• Direct experience managing external clients and owning measurable outcomes.
• Strong negotiation, persuasion and objection handling.
• Comfort with KPIs and service-level expectations.
• Ability to diagnose recurring problems and design process improvements.
• Advanced English (C1).

Responsibilities

• Own client requirements from intake to placement, within agreed service levels.
• Be the primary daily contact for clients: manage expectations, negotiate and handle difficult feedback or shifting priorities.
• Present and defend candidate recommendations, explaining the rationale behind each match.
• Track closures, time to fill, SLA compliance and account growth, and act to improve them.
• Spot upselling opportunities and new hiring needs within your accounts.
• Apply judgment and quality control to AI-supported workflows, and work with the tech team on process improvements and automation.

Skills

Account management

Client-facing

Negotiation

KPIs

Advanced English

Process improvement

Job description

Niuro in the United States is seeking a Growth Engineer to own client accounts from intake to placement and growth, driving results across service levels and SLA targets. You will be the primary daily contact for clients, negotiating priorities and handling evolving feedback.

You will present and defend candidate recommendations, explain the rationale behind each match, and monitor time-to-fill, closures and account growth.