AI Operations & Growth Lead at Niuro

Findjobit; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% remote

Long-term contract with Niuro

Job summary

Niuro is seeking an AI Operations & Growth Lead to join our team. You will build AI systems and agents that run operations, own delivery for US clients and help accounts grow, measuring everything by KPIs.

You will deploy workflows, optimize processes, manage client SLAs, and drive commercial decisions with KPI-driven prioritization. This is a fully remote role with a long-term contract and growth potential at Niuro.

Qualifications

• 3-5 years in AI operations, automation, engineering or related field.
• Hands-on experience building AI systems and agents.
• Workflow automation and process optimization.
• Systems thinking and bottleneck analysis.
• Client delivery, SLA management and client communication.
• Commercial judgment and KPI-driven prioritization.
• Proficiency in English (C1).

Responsibilities

• Build, deploy and improve AI systems, agents and workflow automations.
• Analyze processes, find bottlenecks and improve efficiency, quality and throughput.
• Own client delivery, SLAs, issue resolution and communication with US clients.
• Track KPIs, measure impact and prioritize by business outcomes.
• Spot account growth opportunities and make commercially sound recommendations.
• Build feedback loops and keep iterating.

Skills

AI operations

Workflow automation

Systems thinking

Client delivery

SLA management

KPI prioritization

English (C1)

Job description

Niuro is hiring an AI Operations & Growth Lead to join our own team. You will build AI systems and agents that run operations, own delivery for US clients and help accounts grow, measuring everything by KPIs.

What you will do

• Build, deploy and improve AI systems, agents and workflow automations.
• Analyze processes, find bottlenecks and improve efficiency, quality and throughput.
• Own client delivery, SLAs, issue resolution and communication with US clients.
• Track KPIs, measure impact and prioritize by business outcomes.
• Spot account growth opportunities and make commercially sound recommendations.
• Build feedback loops and keep iterating.

What you bring

• 3-5 years in AI operations, automation, engineering or a related field.
• Hands-on experience building AI systems and agents.
• Workflow automation and process optimization.
• Systems thinking and bottleneck analysis.
• Client delivery, SLA management and client communication.
• Commercial judgment and KPI-driven prioritization.
• C1 English.

Nice to have

Custom agent skills and harnesses, agent orchestration, MCP/API integrations, AI evaluations.

100% remote, long-term contract with Niuro.