Growth & Engagement Director

Greater Dover Chamber of Commerce; Dover (NH); On-site; USD 36,000 - 60,000; Full time

Job summary

The Greater Dover Chamber of Commerce seeks a Membership Director to lead membership development, engagement, and sponsorship programs in Dover, NH. This role focuses on building relationships, driving recruitment, and enhancing member satisfaction to achieve high retention and revenue growth.

You will collaborate with the President and staff to expand the membership base, improve member benefits, and deliver impactful communications and programs that support local business success.

Qualifications

• BA/BS with 3-5 years of membership and/or business program development.
• Excellent written and verbal communication skills.
• 2-3 years of experience working directly in the chamber of commerce or other membership organization industry preferred.
• Effective public speaker.
• Ability to establish strong partnerships and build collaborative efforts.

Responsibilities

• Develop and implement an overall strategy and plan for Membership development to increase engagement and enlarge the membership base.
• Develop goals and action plans with the President for membership development and retention.
• Provide analysis of existing member benefits and identify areas for improvement.
• Initiate internal/external communications including newsletters, emails, and event announcements.
• Record member relationships and ensure membership and sponsorship are acknowledged and reported.
• Oversee onboarding services for new members and coordinate member participation in programs.

Skills

Communication

Public speaking

Organization

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

CRM/Database

Constant Contact

Canva

Job description

The Greater Dover Chamber of Commerce seeks a Membership Director to lead membership development, engagement, and sponsorship programs in Dover, NH. This role focuses on building relationships, driving recruitment, and enhancing member satisfaction to achieve high retention and revenue growth.

You will collaborate with the President and staff to expand the membership base, improve member benefits, and deliver impactful communications and programs that support local business success.